Support

FREQUENTLY ASKED QUESTIONS

This page is designed to answer the most commonly asked questions we get from our customers!

Can I use childcare vouchers to pay for my child's course?

Yes you can! We accept different childcare voucher schemes. You may also be able to pay for your course using other or newer schemes. Just ask us!

What is a holiday camp?

A holiday camp is a week-long program which runs during school holidays, such as Half-Terms, Easter, & Summer breaks.

What's the duration of your camps?

Most our camps, unless stated otherwise, run for 5 days, from Monday to Friday. 9:30 am to 1 pm.

How do I prepare for a camp?

When joining the camp online, you may need to download and install certain tools on your computer to get started. You will be sent instructions on how to do this. The software required should be downloaded at least a day before hand. If you require any assistance we are happy to offer a free support session with one of our tutors.

Can my child bring in their mobile phone?

Yes absolutely. We just ask them not to use their mobile phones during lesson time.

How long is the duration for an accredited term time course?

Children need a minimum of 30 hours of supervised activities to achieve their level 1 qualifications.

How long are the term time sessions?

1 session a week. 60 minutes per session

What happens after my child is certified?

The first qualification is Level 1 Award.
You can then sign up for Level 2 Certificate & then Level 3 Diploma

What is NCFE?

NCFE is the UK’s longest established awarding body, as well as one of the UK’s fastest growing, which means it’s highly respected for its professionalism and quality. NCFE is recognised as an awarding organisation by the qualification regulators for England, Wales and Northern Ireland, including Ofqual, the Welsh government, and the CCEA in Northern Ireland.

Please visit our accredited qualifications page to learn more

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